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Jobs At White Candle
Customer Services/Administrator
Hours: 35 hours per week: 8.30am until 4.30pm - 1 hour for lunch
Responsibilities:
- Key holder
- First point of contact, i.e answering the phone, managing reception, greeting guests, making appointments
- Proactive customer contact, logging all issues/resolutions
- Recording of all incoming contact (drop ins and phone calls/messages)
- Logging courier tracking details across all sales channels
- Courier end of day
- Filing and administration support
- Supporting Warehouse Operatives with incoming deliveries and noting any discrepancies
- Liaising with suppliers
- Managing diaries for Managing Director and Head of Operations
- Booking Director’s accommodation and flights for European Travel
Reporting to: Head of Operations
Probation Period: 6 months
Interim Review: 3 month (with performance targets)
Requirements/qualifications
- Excellent communication skills - face to face and over the telephone
- Able to work using your own initiative
- An understanding of Retail/Wholesale
- A keen interest and good understanding of Internet retail and social networking applications (Facebook, Twitter)
- Driving license
- Creative ideas (we like to include all staff in company development)
You will be required to sign an NDA.
Start Date: 1 June 2013 (or sooner)
To apply – please email an up to date CV and a letter of application, explaining what you can add to the company to sarah-jane@whitecandle.co.uk
